Risk & Decisioning2025-02-13T14:37:53+02:00

Blog – Credit Risk & Decisioning

  • Decision Engine vs Loan Origination System

Decision Engine vs Loan Origination System

Why do lenders require a Decision Engine AND a Loan Origination System? One of the most frequent questions that I get asked when talking about the ADEPT Decisions Platform, is “Why do I need a decision engine?” It’s a good question and the purpose of this blog is to answer this question. Many modern Loan [...]

  • Automating Decision Processes

Rapid Decisions – Automating Decision Processes

Rapid Decisions – Automating Decision Processes Businesses make a myriad of decisions every day. Put these decisions into effect as quickly as possible. A fast response with a good decision is usually better than a slow response with an ideal decision. When time to respond is critical or expected frequency of change is high, operational [...]

  • Portfolio Improvements

Driving Continuous Portfolio Improvements Using ADEPT Decisions

Bringing your portfolios strategy design, implementation, execution and monitoring to your fingertips Introduction We previously touched on Why is end-to-end decisioning so important?  To build on that thread, we pickup on portfolio improvements. In today’s world, it is critical for lenders to design the right customer journeys. Profitable growth relies on an organisation’s ability to repeatedly [...]

  • Rise of A/B Testing

The Rise of A/B Testing – Building effective A/B tests

The Rise of A/B Testing – Building effective A/B tests A/B Testing on the rise? Surely not, only last month I was bemoaning the fact that organisations we’re doing rigorous A/B testing any longer. Was I lying? Misinformed? Or did I simply like the symmetry of the words “demise” and “rise” in my blog titles [...]

  • Maximise Decision Engine

How to Maximise the Benefits of a Decision Engine for Marketing Activities

How to Maximise the Benefits of a Decision Engine for Marketing Activities Marketing and POPIA With the introduction of POPIA (Protection of Personal Information Act) in July 2021 in South Africa and the prevalence of similar legislation globally it has become crucial for any business to target customers in the most effective and efficient way [...]

  • Demise of A/B Testing

The Demise of A/B Testing

The Demise of A/B Testing A/B (or Champion/Challenger) testing When I started in the credit industry as a programmer working on FICO’s TRIAD product back in the late 1990s, I was introduced to a number of concepts that were firmly entrenched in the credit vetting and account management lexicon. My first introduction to the mathematics [...]

  • Mobile Lending

Mobile Lending in Africa – Part 2

What does the growth in mobile lending mean for banks In the previous article, ‘The Rise of Mobile Lending in Africa – Part 1’,  I described the rapid growth of mobile lending, specifically amongst the unbanked populations in Africa. I discussed how the mobile operators were able to grant credit in an environment in which [...]

  • Mobile Lending in Africa

Mobile Lending in Africa – Part 1

How telco operators became mobile lenders Where it started – the introduction of the mobile wallet On November 8th, 2021, ITWeb published an article detailing the approval of MTN’s licence to operate their Mobile Money platform in Nigeria. With this article fresh in my mind, I thought it worthwhile to take a deeper look at mobile lending [...]

  • POPIA customer base growth

POPIA Customer Base Growth: Secure and Expand – Part 2

How to grow and secure your customer base under the new POPIA regulations – Part 2 Optimising Existing Customers Article 1 in this series focused on new customers acquisition within the context of the new POPIA/GDPR regulations. This second article addresses how companies should optimise their marketing strategies for their existing customers. In my experience [...]

  • POPIA customer base strategies

POPIA Customer Base Strategies: Grow and Secure – Part 1

How to grow and secure your customer base under the new POPIA regulations – Part 1 New Customers Acquisition The creation of the Protection of Personal Information Act (POPIA) in South Africa began as early as 2013 but it took a long time to formulate.  One of the many reasons that it took so long [...]

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