How to grow and secure your customer base under the new POPIA regulations – Part 2

Optimising Existing Customers Article 1 in this series focused on new customers acquisition within the context of the new POPIA/GDPR regulations. This second article addresses how companies should optimise their marketing strategies for their existing customers. In my experience as a marketer, I have realised that most companies have one specific problem in common. They [...]

Digital Originations in under 60 days?

In this Webinar, Jarrod McElhinney of ADEPT™ Decisions and Michele Tucci of credolab discuss digital originations, and how organisations can introduce a complete digital originations platform within a 60 day period. Watch the webinar replay here:

Why is end-to-end decisioning so important?

Most lenders are now placing a greater emphasis and budgets on advanced analytics platforms and resources. This makes sense, as all market have become increasingly competitive, and so the ability to fine tune and rework predictive models is an important part of retaining competitive advantage. The most frequently heard buzzwords in the credit industry over [...]

5 Traits of Rapid, Responsible Mobile Lending

It has been estimated that less than 40% of banks were able to lend to customers and onboard new accounts through digital channels before the pandemic. But that number quickly rose to over 50% six months into the crisis. While the shift to digital was already underway before the crisis forced financial institutions to [...]

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